FAQ

**What do you need to know before cycling with us?**
Below are a few common questions we have received from past guests. If you have any questions about Soksabike, please do not hesitate to send us an email.
Here at Soksabike we strive to be as transparent as possible and are always happy to talk about our social enterprise business model and responsible tourism practices.
When you choose to cycle with Soksabike, you are positively contributing to our community. Your money funds vocational training opportunities for young people in Cambodia, and provides an additional income source to the households we visit on tour.
To find out more about our impact, check out our **Social Impact Model snapshot for 2017**, or chat with our Sustainability Manager to find out more about the Key Performance Metrics we are tracking at Soksabike in 2018.

Is a bike tour the best way to see the countryside around Battambang?

We think a bike tour is by far the best way to see Battambang because it allows you to get closer to the sights, enjoy exercise, and get to know your guide. After 13 years, Soksabike is now Battambang's longest-serving and most experienced bike tour company.

Which is the best tour for me?

If you want to taste a lot of food and drink while learning about the production process then the Local Livelihood Tour is the one for you. For those who wish to understand the melting pot of cultures and religions that exist in modern Cambodia check out Walk & Bike Tour. For a unique full day out, then the Ride in the Countryside is what you are looking for.

I'm not much of a cyclist. Will I be able to keep up?

We go at a leisurely pace, with plenty of time for photographs, water and rest stops. if you can ride a bike, you won’t get left behind.

Do you take breaks?

The breaks are a great part of the experience and all tours make many stops. The Walk & Bike Tour includes a stop at a Muslim cafe and a family home for lunch. The Local Livelihood stops at a family home to have fruit and coconut water, and the full-day tour includes lunch. The Ride in the Countryside goes to a Cambodian sweet shop and family home for lunch. All tours have at least a drinks/toilet break.

What sort of bicycles do you have for the tours?

We have high-quality imported mountain bikes (Giant, Trek, GT, etc). You can read more about them here.

Can I bring my own bike on the tour?

If you like, but make sure it's roadworthy, our guide is only trained to fix our bikes.

What if I have a problem with my bike on the tour?

Don't worry, our guides are trained to fix mechanical problems. We'll have you back on the road in no time.

How safe are the tours?

We are proud of our safety record. Our guides are trained in first aid and carry medical kits with them. The tours do go on the road, and Cambodia does have a high rate of road accidents so we advise people to be cautious. At the start of the tour, your guide will give you a safety briefing, and your guide will always be on hand to help and make you feel as comfortable as possible.

Are the tours suitable for children?

We have a range of bikes for children of all ages to learn more click here. Adults are responsible for children and their safety at all times.

What are the tour guides like?

We are the only bike tour in Battambang to have a large team of tour guides who receive intensive training in English, Cambodian history, culture, Buddhism, leadership and customer service. Check out our Team Page to read about some of them.

Do tour prices include bicycle hire for the tour?

The tour price includes everything you will need on the tour including; tuk tuk pickup, water, coffee, food, bike, helmet, and guide.

Do I need to reserve?

It's the best way to guarantee a place on the tour you want we don't want you to be disappointed! In saying that, we often have walk in customers and can put them on a tour if they come to the office the day before the tour.

What's the best way to book?

Definitely online- you can select your day and see our full range of products. If you can't book online for any reason feel free to send us an email or phone us. Find our details here.